:root {
    --ink: #1F2A63;      /* deep indigo */
    --accent: #F5A623;   /* amber */
    --paper: #FAFAF7;
    --line: #E4E2DC;
    --muted: #6B6F82;
}

* { box-sizing: border-box; }

body {
    margin: 0;
    font-family: "Segoe UI", system-ui, -apple-system, sans-serif;
    background: var(--paper);
    color: #23252B;
}

.topbar {
    background: var(--ink);
    color: #fff;
    padding: 0.7rem 1.2rem;
}

.brand {
    color: #fff;
    text-decoration: none;
    font-weight: 700;
    font-size: 1.15rem;
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
}

.brand-dot {
    width: 12px;
    height: 12px;
    border-radius: 50%;
    background: var(--accent);
    display: inline-block;
}

.page {
    max-width: 960px;
    margin: 0 auto;
    padding: 1.2rem;
}

.hero { text-align: center; padding: 2rem 0 1rem; }
.hero h1 { color: var(--ink); margin: 0 0 0.4rem; font-size: 2.2rem; }
.lede { color: var(--muted); margin: 0 0 1rem; }

.status-chip {
    display: inline-block;
    background: #E8F5E9;
    color: #1B5E20;
    border: 1px solid #A5D6A7;
    border-radius: 999px;
    padding: 0.3rem 0.9rem;
    font-size: 0.85rem;
}

.tiles {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
    gap: 1rem;
    margin-top: 1.5rem;
}

.tile {
    background: #fff;
    border: 1px solid var(--line);
    border-radius: 12px;
    padding: 1.1rem 1.2rem;
}

.tile h2 { margin: 0 0 0.4rem; color: var(--ink); font-size: 1.15rem; }
.tile p { margin: 0 0 0.7rem; color: var(--muted); font-size: 0.9rem; }

.chip {
    display: inline-block;
    background: #F1F1EC;
    color: var(--muted);
    border-radius: 999px;
    padding: 0.2rem 0.7rem;
    font-size: 0.78rem;
}

.chip-next {
    background: #FFF3E0;
    color: #B26A00;
}

.footer {
    text-align: center;
    color: var(--muted);
    font-size: 0.82rem;
    padding: 1.5rem 0 2rem;
}

/* ---- nav ---- */
.topbar { display: flex; align-items: center; justify-content: space-between; flex-wrap: wrap; gap: 0.5rem; }
.nav { display: flex; gap: 1rem; flex-wrap: wrap; }
.nav a { color: #E8EAF6; text-decoration: none; font-size: 0.92rem; }
.nav a:hover { color: var(--accent); }

/* ---- support (impersonation) banner ---- */
.support-banner {
    display: flex; align-items: center; justify-content: space-between; gap: 0.8rem; flex-wrap: wrap;
    padding: 0.5rem 1.2rem;
    color: #fff;
    background: repeating-linear-gradient(45deg, #B3261E, #B3261E 14px, #8E1B15 14px, #8E1B15 28px);
    font-size: 0.9rem;
}
.support-banner form { margin: 0; }

/* ---- cards & forms ---- */
.card { background: #fff; border: 1px solid var(--line); border-radius: 12px; padding: 1.2rem 1.4rem; margin: 1rem 0; }
.card-narrow { max-width: 430px; margin: 2rem auto; }
.card h1 { color: var(--ink); font-size: 1.4rem; margin: 0 0 0.6rem; }
.card h2 { color: var(--ink); font-size: 1.15rem; margin: 0 0 0.5rem; }
.card h3 { font-size: 0.98rem; margin: 0.8rem 0 0.2rem; }

label { display: block; font-size: 0.85rem; color: var(--muted); margin: 0.7rem 0 0.2rem; }
input[type=text], input[type=email], input[type=password], select {
    width: 100%; padding: 0.55rem 0.7rem; border: 1px solid var(--line); border-radius: 8px;
    font-size: 0.95rem; background: #fff;
}
input:focus, select:focus { outline: 2px solid var(--ink); border-color: var(--ink); }
.otp-input { letter-spacing: 0.5em; font-size: 1.3rem; text-align: center; }
.hint { font-size: 0.8rem; color: var(--muted); margin: 0.2rem 0 0; }

.form-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: 0.4rem 1rem; }
.form-grid .span-all { grid-column: 1 / -1; }

/* ---- buttons ---- */
.btn {
    display: inline-block; border: 1px solid transparent; border-radius: 8px; cursor: pointer;
    padding: 0.55rem 1.1rem; font-size: 0.95rem; text-decoration: none; text-align: center;
    background: #EDEDE8; color: #23252B; margin-top: 0.6rem;
}
.btn-primary { background: var(--ink); color: #fff; }
.btn-primary:hover { background: #16204d; }
.btn-outline { background: #fff; border-color: var(--ink); color: var(--ink); }
.btn-light { background: #fff; color: #B3261E; margin-top: 0; }
.btn-block { display: block; width: 100%; }
.btn-small { padding: 0.3rem 0.7rem; font-size: 0.82rem; margin-top: 0; }

/* ---- tables ---- */
.table-wrap { overflow-x: auto; background: #fff; border: 1px solid var(--line); border-radius: 12px; }
table.grid { width: 100%; border-collapse: collapse; font-size: 0.92rem; }
table.grid th { text-align: left; color: var(--muted); font-weight: 600; font-size: 0.8rem; padding: 0.7rem 0.8rem; border-bottom: 1px solid var(--line); white-space: nowrap; }
table.grid td { padding: 0.55rem 0.8rem; border-bottom: 1px solid #F0EFEA; vertical-align: middle; }
table.grid tr:last-child td { border-bottom: none; }
.row-muted { opacity: 0.55; }
.row-actions { white-space: nowrap; }
.inline-form { display: inline-flex; gap: 0.4rem; align-items: center; margin: 0; }
.inline-form select, .inline-form input[type=text] { width: auto; padding: 0.3rem 0.5rem; font-size: 0.85rem; }
.enter-form input[type=text] { max-width: 170px; }

/* ---- chips, flashes, misc ---- */
.chip-ok { background: #E8F5E9; color: #1B5E20; }
.chip-warn { background: #FDECEA; color: #B3261E; }
.flash { border-radius: 10px; padding: 0.6rem 1rem; margin: 0.8rem 0; font-size: 0.92rem; }
.flash-ok { background: #E8F5E9; color: #1B5E20; border: 1px solid #A5D6A7; }
.flash-err { background: #FDECEA; color: #B3261E; border: 1px solid #F5C6C0; }
.errors { color: #B3261E; font-size: 0.88rem; }
.errors ul { margin: 0.4rem 0; padding-left: 1.1rem; }
.muted { color: var(--muted); }
.page-head { display: flex; align-items: center; gap: 0.8rem; flex-wrap: wrap; margin-top: 0.5rem; }
.page-head h1 { color: var(--ink); margin: 0; }
.alt-links { text-align: center; font-size: 0.88rem; margin-top: 1rem; }
.social-block { margin-top: 0.8rem; }
.divider { display: flex; align-items: center; gap: 0.6rem; color: var(--muted); font-size: 0.8rem; margin: 0.8rem 0 0.2rem; }
.divider::before, .divider::after { content: ""; flex: 1; height: 1px; background: var(--line); }

/* ---- case timeline / manage ---- */
.timeline { display: flex; flex-direction: column; gap: 0.55rem; }
.tl-row { display: flex; gap: 0.8rem; padding: 0.45rem 0.6rem; border-left: 3px solid var(--line); background: #FCFCFA; border-radius: 0 8px 8px 0; }
.tl-refused { border-left-color: #B3261E; background: #FDF3F2; }
.tl-when { color: var(--muted); font-size: 0.78rem; white-space: nowrap; min-width: 108px; padding-top: 0.15rem; }
.tl-by { font-size: 0.78rem; }
.manage-row { display: flex; gap: 0.5rem; flex-wrap: wrap; align-items: center; margin-top: 0.5rem; }
.variance-bad { color: #B3261E; font-weight: 700; }

/* ---- filters ---- */
.filter-bar { display: flex; gap: 0.5rem; flex-wrap: wrap; align-items: center; margin: 0.6rem 0 0.9rem; }
.filter-bar select, .filter-bar input[type=search] { width: auto; min-width: 150px; padding: 0.4rem 0.6rem; font-size: 0.88rem; }

/* ---- field engine ---- */
.entity-tabs { display: flex; gap: 0.4rem; flex-wrap: wrap; margin: 0.6rem 0 1rem; }
.entity-tabs .chip { text-decoration: none; }
.chip-tiny { font-size: 0.68rem; padding: 0.1rem 0.45rem; margin-left: 0.3rem; }
.field-row { margin-bottom: 0.4rem; }
.field-row textarea { width: 100%; padding: 0.55rem 0.7rem; border: 1px solid var(--line); border-radius: 8px; font-size: 0.95rem; font-family: inherit; }
.field-row .req { color: #B3261E; }
.field-err input, .field-err select, .field-err textarea { border-color: #B3261E; }
.field-error-text { color: #B3261E; font-size: 0.82rem; margin: 0.15rem 0 0; }
.field-group { color: var(--ink); font-size: 1rem; margin: 1.1rem 0 0.2rem; border-bottom: 1px solid var(--line); padding-bottom: 0.2rem; }
.check-row { display: flex; align-items: center; gap: 0.45rem; font-size: 0.92rem; color: #23252B; margin: 0.25rem 0; }
.check-row input[type=checkbox] { width: auto; }
.multi-options { display: flex; flex-wrap: wrap; gap: 0.2rem 1.2rem; }
.card-form { max-width: 640px; }
.add-chips { display: flex; flex-wrap: wrap; gap: 0.4rem; }
.add-chips .chip { border: 1px dashed var(--muted); background: #fff; cursor: pointer; }
.drag-cell { white-space: nowrap; }
.pair { display: flex; gap: 0.5rem; }
#designer input[type=text] { min-width: 110px; }

@media (max-width: 480px) {
    .page { padding: 0.8rem; }
    .enter-form { flex-wrap: wrap; }
    .enter-form input[type=text] { max-width: 100%; }
}